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The Entrepreneur Mindset- Why Veterinarians Make the Ultimate Entrepreneur

The Entrepreneur Mindset- Why Veterinarians Make the Ultimate Entrepreneur

April 30, 2017 As I fly back to Durango from participating in the Veterinary Innovation Summit at Texas A&M, I am reflecting on the diverse group of people that attended and what drew them to attend the inaugural “unconference”. Presentations were geared toward recognizing our gaps in the profession, the disruptors banging on the door […]




Is it rewarding to have a reward program?

by Stacee Santi, DVM, CEO/Founder Vet2Pet “The cost of veterinary care is at an all-time high resulting in decreased visits and loss of ancillary income to the veterinary practice.” The average consumer belongs to 23 to 29 loyalty programs but only uses 3 to 4. Do loyalty programs work? What’s so special about the successful […]




Vet2Pet and Colorado State University Release Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Study.

Durango, CO, February 27, 2017 – Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. Mobile apps – it seems like they are everywhere, and can do nearly everything. Mobile apps are software applications […]




Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Survey

by Dr. Lori Kogan & Dr. Stacee Santi Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. The anonymous survey was distributed through Amazon Mechanical Turk, a crowdsourcing online labor market that coordinates the […]




Check out our combined marketing package with ePetHealth!

We are so pleased to announce our complete client connection service package provided by experts in the field.  We do apps and Patterson does technology.  It’s great and it’s all combined into one dashboard and one bill.




Client Retention Strategy #1: Keep it Personal

I don’t know too many people who don’t like being made to feel special. The fact is that it’s easy for clients to leave your practice if they don’t think anyone will notice. We have a very simple, low effort trick to help you make clients feel special after every visit.




Client Retention vs. Client Acquisition

Most practices spend their time and resources trying to get new clients. Anytime I talk to a practice owner or manager, it’s all about getting new clients…. How to get better online reviews. How to get more client referrals. Where to spend advertising dollars. But I want to ask you- what are you doing to […]




How Not to be Overwhelmed by Your Practice Data

Our guest blogger this week is actually our own Karyn Ekola who is also a super smart data driven CVPM that works with our friends at VetSuccess too.  You will really like what she has to say!   by Karyn Ekola / November 30, 2016 Feeling overwhelmed with all of the data in your practice […]




Everything I Learned About Loyalty Programs, I Learned From My Dog

I have a dog named Nacho.  Per his Royal Canin DNA test, he is a multigenerational mix of Newfie and Border Collie.  He showed up at my house in the winter of 2010.  We live in the country and he followed my car up the driveway one day.  He was emaciated and had burnt singed […]




Why the Traditional Team Model Doesn’t Work for Veterinary Practices

by Dr. Stacee Santi Last October my Mom collapsed.  We were all shocked and worried sick as she was transported to 4 hours away to Albuquerque during the middle of the night while my Dad followed the ambulance in his car sucking down 5 Hour Energy drinks.  They thought it was her heart, her blood […]




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vet2petapps
19th of January 2018 11:14 AM
Check out our new column in Veterinary Team Brief- The Veterinary Entrepreneur
vet2petapps
19th of January 2018 09:40 AM
Are you doing enough to reward your top clients?
vet2petapps
18th of January 2018 11:42 AM
Check out our story and the inspiration that turned into what Vet2Pet is today!