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Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Survey

by Dr. Lori Kogan & Dr. Stacee Santi Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. The anonymous survey was distributed through Amazon Mechanical Turk, a crowdsourcing online labor market that coordinates the […]




Check out our combined marketing package with ePetHealth!

We are so pleased to announce our complete client connection service package provided by experts in the field.  We do apps and Patterson does technology.  It’s great and it’s all combined into one dashboard and one bill.




Client Retention Strategy #1: Keep it Personal

I don’t know too many people who don’t like being made to feel special. The fact is that it’s easy for clients to leave your practice if they don’t think anyone will notice. We have a very simple, low effort trick to help you make clients feel special after every visit.




Client Retention vs. Client Acquisition

Most practices spend their time and resources trying to get new clients. Anytime I talk to a practice owner or manager, it’s all about getting new clients…. How to get better online reviews. How to get more client referrals. Where to spend advertising dollars. But I want to ask you- what are you doing to […]




How Not to be Overwhelmed by Your Practice Data

Our guest blogger this week is actually our own Karyn Ekola who is also a super smart data driven CVPM that works with our friends at VetSuccess too.  You will really like what she has to say!   by Karyn Ekola / November 30, 2016 Feeling overwhelmed with all of the data in your practice […]




Everything I Learned About Loyalty Programs, I Learned From My Dog

I have a dog named Nacho.  Per his Royal Canin DNA test, he is a multigenerational mix of Newfie and Border Collie.  He showed up at my house in the winter of 2010.  We live in the country and he followed my car up the driveway one day.  He was emaciated and had burnt singed […]




Why the Traditional Team Model Doesn’t Work for Veterinary Practices

by Dr. Stacee Santi Last October my Mom collapsed.  We were all shocked and worried sick as she was transported to 4 hours away to Albuquerque during the middle of the night while my Dad followed the ambulance in his car sucking down 5 Hour Energy drinks.  They thought it was her heart, her blood […]




A Day in the Life of a Modern Veterinarian

by Dr. Stacee Santi   I was recently invited to host the pet sessions at Denver Tech Startup Week which was so exciting for me because it brings together my 2 favorite things….animals and technology!  Thousands of tech entrepreneurs flooded Denver for 5 days.  Sessions were held at various businesses downtown and you could learn […]




Being Unique in the Crowd

by Stacee Santi, DVM I spend a lot of time trying to fit in.  I want to be noticed but only a little bit.  My best friend Kristin doesn’t share this problem.  When she walks in the room, everyone notices.  She is the funny one, the cute one, the bubbly one, the one everyone enjoys […]




How to stop doctor discounting!

by Stacee Santi, DVM #vettruths #rewardtowin #stopthediscount The actual names of the individuals and pets in this story have been changed to protect the innocent   THE SCENE It happens…the front desk fails to give all the pre-op instructions. It’s a busy scene at the front desk. Personally, I’d rather spay 20 fat labs than […]




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vet2petapps
24th of August 2018 10:42 AM
Lets talk WHO push notifications, Part 2!

With push notifications it is has never been easier to inform and reach your target audience.

Here is a list of some of your different audiences:

1. You can send a personalized push notification to one client.
Ex. Pictures and surgery updates for their hospitalized pet

2. You can send a small group of people a push notification.
Ex. A VIP deal for your top VIP clients

3. You can send a push notification out to one specific or alike breeds.
Ex. A health article about how to care for your brachycephalic dog

4. You can send an age specific push notification.
Ex. A reminder to get blood work done for all geriatric patients

5. You can send a push notification to everyone.
Ex. Any important hospital updates or closures for weather

6. You can send species specific push notifications.
Ex. Kennel cough outbreak alert to all canines in your area

To learn more: http://vet2pet.com/2018/08/increasing-owner-compliance-why-push-notifications-should-be-1-in-your-arsenal/
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vet2petapps
23rd of August 2018 09:28 AM
We ♡ the staff over at Bossier Animal Hospital! Thank you for being such awesome clients.
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vet2petapps
22nd of August 2018 10:13 PM
Love this dog. Please pray for this beautiful child.
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