We are so pleased to announce our complete client connection service package provided by experts in the field. We do apps and Patterson does technology. It’s great and it’s all combined into one dashboard and one bill.
I don’t know too many people who don’t like being made to feel special. The fact is that it’s easy for clients to leave your practice if they don’t think anyone will notice. We have a very simple, low effort trick to help you make clients feel special after every visit.
Most practices spend their time and resources trying to get new clients. Anytime I talk to a practice owner or manager, it’s all about getting new clients…. How to get better online reviews. How to get more client referrals. Where to spend advertising dollars. But I want to ask you- what are you doing to […]
Our guest blogger this week is actually our own Karyn Ekola who is also a super smart data driven CVPM that works with our friends at VetSuccess too. You will really like what she has to say! by Karyn Ekola / November 30, 2016 Feeling overwhelmed with all of the data in your practice […]
I have a dog named Nacho. Per his Royal Canin DNA test, he is a multigenerational mix of Newfie and Border Collie. He showed up at my house in the winter of 2010. We live in the country and he followed my car up the driveway one day. He was emaciated and had burnt singed […]
by Dr. Stacee Santi Last October my Mom collapsed. We were all shocked and worried sick as she was transported to 4 hours away to Albuquerque during the middle of the night while my Dad followed the ambulance in his car sucking down 5 Hour Energy drinks. They thought it was her heart, her blood […]
by Dr. Stacee Santi I was recently invited to host the pet sessions at Denver Tech Startup Week which was so exciting for me because it brings together my 2 favorite things….animals and technology! Thousands of tech entrepreneurs flooded Denver for 5 days. Sessions were held at various businesses downtown and you could learn […]
by Stacee Santi, DVM I spend a lot of time trying to fit in. I want to be noticed but only a little bit. My best friend Kristin doesn’t share this problem. When she walks in the room, everyone notices. She is the funny one, the cute one, the bubbly one, the one everyone enjoys […]
by Stacee Santi, DVM #vettruths #rewardtowin #stopthediscount The actual names of the individuals and pets in this story have been changed to protect the innocent THE SCENE It happens…the front desk fails to give all the pre-op instructions. It’s a busy scene at the front desk. Personally, I’d rather spay 20 fat labs than […]
by Karyn Ekola, CVPM I was talking to my husband recently about how much we loved living in our little neighborhood. It’s quiet, far enough out of town but not too far, and close to the end of the cul-de-sac that there aren’t many people that drive by. My seven-year-old son was listening to our […]