Everything I Learned About Loyalty Programs, I Learned From My Dog

I have a dog named Nacho.  Per his Royal Canin DNA test, he is a multigenerational mix of Newfie and Border Collie.  He showed up at my house in the winter of 2010.  We live in the country and he followed my car up the driveway one day.  He was emaciated and had burnt singed […]




Why the Traditional Team Model Doesn’t Work for Veterinary Practices

by Dr. Stacee Santi Last October my Mom collapsed.  We were all shocked and worried sick as she was transported to 4 hours away to Albuquerque during the middle of the night while my Dad followed the ambulance in his car sucking down 5 Hour Energy drinks.  They thought it was her heart, her blood […]




A Day in the Life of a Modern Veterinarian

by Dr. Stacee Santi   I was recently invited to host the pet sessions at Denver Tech Startup Week which was so exciting for me because it brings together my 2 favorite things….animals and technology!  Thousands of tech entrepreneurs flooded Denver for 5 days.  Sessions were held at various businesses downtown and you could learn […]




Being Unique in the Crowd

by Stacee Santi, DVM I spend a lot of time trying to fit in.  I want to be noticed but only a little bit.  My best friend Kristin doesn’t share this problem.  When she walks in the room, everyone notices.  She is the funny one, the cute one, the bubbly one, the one everyone enjoys […]




How to stop doctor discounting!

by Stacee Santi, DVM #vettruths #rewardtowin #stopthediscount The actual names of the individuals and pets in this story have been changed to protect the innocent   THE SCENE It happens…the front desk fails to give all the pre-op instructions. It’s a busy scene at the front desk. Personally, I’d rather spay 20 fat labs than […]




I’m Spoiled (and I Like It)

I’m Spoiled (and I Like It)

by Karyn Ekola, CVPM I was talking to my husband recently about how much we loved living in our little neighborhood.  It’s quiet, far enough out of town but not too far, and close to the end of the cul-de-sac that there aren’t many people that drive by.  My seven-year-old son was listening to our […]




We are those people

by Hadley Larsen About two weeks ago my coworker Karyn and I were in the office together and we decided we were thirsty.  Luckily Schlotzsky’s is right down the street with great ice and numerous drinks to choose from making it a popular afternoon activity.  When we arrived for our soda, Karyn whipped out her […]




All Clients are Not Created Equal

#squadgoals

There, I said it. Everyone really knows it but for some reason veterinarians are held to some standard to treat everyone the same. The problem with this is that it is exhausting. Some clients are so awesome…they are kind, empathetic, aware of medical limitations and the fact that veterinarians don’t possess a crystal ball.




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vet2petapps
22nd of July 2017 04:23 PM
Oh wow!!
vet2petapps
22nd of July 2017 01:20 PM
OMG! Check out this vintage video from 1997! VCA Southeast Portland Animal Hospital. This was when Frontline hit the market for all you young folk out there!
vet2petapps
22nd of July 2017 09:24 AM
There is still time to register for Wednesday's webinar!
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