Category: Client Loyalty Series

Is a Loyalty Program Right for Your Veterinary Practice?

Loyalty programs are all the talk these days. You don’t have to look very far to find a business with a loyalty program. Coffee shops were one of the first businesses to discover the value of client retention with a loyalty program but now all sorts of business have jumped on the band wagon- online […]




Client Retention Strategy #1: Keep it Personal

I don’t know too many people who don’t like being made to feel special. The fact is that it’s easy for clients to leave your practice if they don’t think anyone will notice. We have a very simple, low effort trick to help you make clients feel special after every visit.




Client Retention vs. Client Acquisition

Most practices spend their time and resources trying to get new clients. Anytime I talk to a practice owner or manager, it’s all about getting new clients…. How to get better online reviews. How to get more client referrals. Where to spend advertising dollars. But I want to ask you- what are you doing to […]




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vet2petapps
20th of April 2018 11:00 AM
vet2petapps
19th of April 2018 08:45 AM
vet2petapps
18th of April 2018 02:08 PM
So cool for Dr. Stacee Santi Longfellow to be a guest with on SparkCAST with Dr. Ira Gordon and Dani McVety hosted by Deborah A Stone- Go Entrepreneurs!