Category: Client Loyalty Series

Client Retention Strategy #1: Keep it Personal

I don’t know too many people who don’t like being made to feel special. The fact is that it’s easy for clients to leave your practice if they don’t think anyone will notice. We have a very simple, low effort trick to help you make clients feel special after every visit.




Client Retention vs. Client Acquisition

Most practices spend their time and resources trying to get new clients. Anytime I talk to a practice owner or manager, it’s all about getting new clients…. How to get better online reviews. How to get more client referrals. Where to spend advertising dollars. But I want to ask you- what are you doing to […]




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vet2petapps
19th of January 2018 11:14 AM
Check out our new column in Veterinary Team Brief- The Veterinary Entrepreneur
vet2petapps
19th of January 2018 09:40 AM
Are you doing enough to reward your top clients?
vet2petapps
18th of January 2018 11:42 AM
Check out our story and the inspiration that turned into what Vet2Pet is today!