Category: Loyalty

Why Remembering Names Matters

by Karyn Ekola, CVPM A client’s experience with your brand begins the moment they find your website or call you on the phone. It continues until they pull out of your parking lot and beyond. Every interaction a client has with you leaves a lasting impression and helps them decide whether or not they trust […]




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The Secret to Bonding Millennials to your Business

by Hadley Larsen (a real life millennial) Yes, I’m part of the generation most of the world views as “lazy, entitled, self-absorbed, narcissists”, “the most high-maintenance workforce in the history of the world” and my personal favorite “generally hateable”. While these stereotypes are debatable, some things we are undeniably passionate about is our pets, technology, […]




Is a Loyalty Program Right for Your Veterinary Practice?

Loyalty programs are all the talk these days. You don’t have to look very far to find a business with a loyalty program. Coffee shops were one of the first businesses to discover the value of client retention with a loyalty program but now all sorts of business have jumped on the band wagon- online […]




Everyone Likes Sprinkles

I’m here at the inaugural NY Vet Conference hosted by Brief Media in NY City! Being from Colorado, it is quite a treat to come to the Big Apple. I woke up early (5am) and decided to get up and enjoy the quiet buzz of energy in the early hour while Hadley and Karyn are […]




Do you need a loyalty program at your practice?

Want more visits? Want more revenue per visit? We’ll show you how! It’s easy. Here’s what we know so far… Clients that participate in veterinary loyalty programs are spending more money with each transaction, and clients that redeem the reward are visiting one extra time per year than they had prior to the implementation of […]




You Need a Mobile App for your Veterinary Hospital but Not for the Reasons You Think

by Dr. Stacee Santi, CEO/Founder Vet2Pet As of March of 2017, 77% of Americans now have a smartphone and it became more likely to die from taking a selfie than being attacked by a shark. Getting an app for your hospital is all the buzz but probably not for the reasons you think. Not all […]




Is it rewarding to have a reward program?

by Stacee Santi, DVM, CEO/Founder Vet2Pet “The cost of veterinary care is at an all-time high resulting in decreased visits and loss of ancillary income to the veterinary practice.” The average consumer belongs to 23 to 29 loyalty programs but only uses 3 to 4. Do loyalty programs work? What’s so special about the successful […]




Vet2Pet and Colorado State University Release Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Study.

Durango, CO, February 27, 2017 – Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. Mobile apps – it seems like they are everywhere, and can do nearly everything. Mobile apps are software applications […]




Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Survey

by Dr. Lori Kogan & Dr. Stacee Santi Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. The anonymous survey was distributed through Amazon Mechanical Turk, a crowdsourcing online labor market that coordinates the […]




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vet2petapps
24th of August 2018 10:42 AM
Lets talk WHO push notifications, Part 2!

With push notifications it is has never been easier to inform and reach your target audience.

Here is a list of some of your different audiences:

1. You can send a personalized push notification to one client.
Ex. Pictures and surgery updates for their hospitalized pet

2. You can send a small group of people a push notification.
Ex. A VIP deal for your top VIP clients

3. You can send a push notification out to one specific or alike breeds.
Ex. A health article about how to care for your brachycephalic dog

4. You can send an age specific push notification.
Ex. A reminder to get blood work done for all geriatric patients

5. You can send a push notification to everyone.
Ex. Any important hospital updates or closures for weather

6. You can send species specific push notifications.
Ex. Kennel cough outbreak alert to all canines in your area

To learn more: http://vet2pet.com/2018/08/increasing-owner-compliance-why-push-notifications-should-be-1-in-your-arsenal/
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vet2petapps
23rd of August 2018 09:28 AM
We ♡ the staff over at Bossier Animal Hospital! Thank you for being such awesome clients.
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vet2petapps
22nd of August 2018 10:13 PM
Love this dog. Please pray for this beautiful child.
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