By Karyn Ekola, CVPM With veterinary practices facing staffing shortages, product shortages, and time shortages, it’s tough to get everything done each day. As veterinary appointments back up, teams and clients become more stressed, and tempers easily flare. Improve veterinary practice efficiency, and keep everything […]
By Danielle Grimley How often do you use the F-word at your practice? I mean “feedback”…of course! For some veterinary teams, asking for and receiving feedback might truly be “taboo”—something that’s avoided whenever possible and panic-inducing when it can’t be avoided. But when the F-word […]
By Karyn Ekola, CVPM Have you ever signed up to receive emails from a company you thought would have great content, only to be turned off by the irrelevant material you were sent? (Like that time you thought you’d receive weekly gardening tips from that […]
By Stacee Santi, DVM How is it possible that there are never enough hours in the day to get all of your tasks completed? Then, when you throw in veterinary staff members calling in sick and doodles eating socks, it may seem like you’ll never […]
By Nicole Clausen, CSSGB, CCFP My first day as an inventory manager seems like many lifetimes ago, but I remember it like it was yesterday. I was brand new to the veterinary practice and had never managed inventory before. Standing in front of the pharmacy […]
By Caitlin DeWilde, DVM Now that 2022 is FINALLY HERE—that last one took way too long—it’s time to revisit and revitalize our social media marketing strategy. Most of us spent much of 2021 limping our pages along, posting curbside and closure announcements and trying to […]
By Kelly McElhinney, CVPM My fellow Vet2Pet success coaches and I speak with many of you every day. We enjoy catching up with you and hearing how business is going, sharing stories of veterinary current events, asking questions to get your creative juices flowing, and […]
By Stacee Santi, DVM As businesses try to cope with the resurgence of COVID cases, many veterinary practices are, once again, implementing a curbside-service approach. As Maya Angelou says, “When you know better, you do better,” and practices can use this as an opportunity to […]
By Karyn Ekola, CVPM Picture this: It’s 8:30 a.m. on a Tuesday. Your veterinary practice team is busy checking patients in for procedures, answering emails, and calling clients who left voicemails overnight. The phone is ringing off the hook with clients trying to get their […]
By Stacee Santi, DVM So, you’ve invested in a mobile app for your veterinary practice, and you want as many clients as possible to use it. But how do you encourage pet owners to download your app? Before we get into the how, let’s talk […]
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