Connect. Communicate. Reward. Retain.
By Karyn Ekola, CVPM My husband and I recently took our kids for a weekend trip to The Great Wolf Lodge in Colorado Springs, Colorado. […]
By Stacee Santi, DVM The answer is no. Recently my classmate and colleague, Dr. Ben Hufnagel had to come by my house to evaluate our […]
By Karyn Ekola, CVPM Email has become one of the primary methods of communicating information to veterinary clients and can be the foundation of a […]
By Stacee Santi, DVM Loyalty programs are all the talk these days. You don’t have to look very far to find a business with a […]
By Stacee Santi, DVM There is no shortage of companies providing services for veterinarians all the way from digital x-ray to consultants to cotton balls. […]
By Stacee Santi, DVM It used to be that building brand value was only important if you were a multi-million dollar company. Marketing campaigns were […]
By Stacee Santi, DVM The only thing worse than delivering bad news is receiving it. This week I’ve been on the receiving end when I […]
By Stacee Santi, DVM As of March of 2017, 77% of Americans now have a smartphone and it became more likely to die from taking […]
By Stacee Santi, DVM As I fly back to Durango from participating in the Veterinary Innovation Summit at Texas A&M, I am reflecting on the […]
By Stacee Santi, DVM “The cost of veterinary care is at an all-time high resulting in decreased visits and loss of ancillary income to the […]
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