How to stop doctor discounting!

by Stacee Santi, DVM #vettruths #rewardtowin #stopthediscount The actual names of the individuals and pets in this story have been changed to protect the innocent   THE SCENE It happens…the front desk fails to give all the pre-op instructions. It’s a busy scene at the front desk. Personally, I’d rather spay 20 fat labs than […]




I’m Spoiled (and I Like It)

I’m Spoiled (and I Like It)

by Karyn Ekola, CVPM I was talking to my husband recently about how much we loved living in our little neighborhood.  It’s quiet, far enough out of town but not too far, and close to the end of the cul-de-sac that there aren’t many people that drive by.  My seven-year-old son was listening to our […]




We are those people

by Hadley Larsen About two weeks ago my coworker Karyn and I were in the office together and we decided we were thirsty.  Luckily Schlotzsky’s is right down the street with great ice and numerous drinks to choose from making it a popular afternoon activity.  When we arrived for our soda, Karyn whipped out her […]




All Clients are Not Created Equal

#squadgoals

There, I said it. Everyone really knows it but for some reason veterinarians are held to some standard to treat everyone the same. The problem with this is that it is exhausting. Some clients are so awesome…they are kind, empathetic, aware of medical limitations and the fact that veterinarians don’t possess a crystal ball.




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vet2petapps
15th of April 2019 08:40 AM
Phone, email, text—these can be a minefield of possible faux pas for veterinary practices. Stacee Santi, DVM, and founder of Vet2Pet shares some useful tips for communicating effectively (none of them inspired by her own digital missteps, obviously).

http://www.dvm360.com/communication-101-digital-etiquette-veterinary-practices
vet2petapps
11th of April 2019 08:09 PM
🐾 Happy National Pet Day from all the pets behind the scenes at Vet2Pet!
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vet2petapps
7th of April 2019 07:09 AM
Hey everyone! Happy Sunday. Here is our recent episode of Office Hours which aired on Wed, April 3rd where we debate the pros/cons of 2 way texting clients in veterinary practice!