Being Unique in the Crowd

by Stacee Santi, DVM I spend a lot of time trying to fit in.  I want to be noticed but only a little bit.  My best friend Kristin doesn’t share this problem.  When she walks in the room, everyone notices.  She is the funny one, the cute one, the bubbly one, the one everyone enjoys […]




How to stop doctor discounting!

by Stacee Santi, DVM #vettruths #rewardtowin #stopthediscount The actual names of the individuals and pets in this story have been changed to protect the innocent   THE SCENE It happens…the front desk fails to give all the pre-op instructions. It’s a busy scene at the front desk. Personally, I’d rather spay 20 fat labs than […]




I’m Spoiled (and I Like It)

I’m Spoiled (and I Like It)

by Karyn Ekola, CVPM I was talking to my husband recently about how much we loved living in our little neighborhood.  It’s quiet, far enough out of town but not too far, and close to the end of the cul-de-sac that there aren’t many people that drive by.  My seven-year-old son was listening to our […]




We are those people

by Hadley Larsen About two weeks ago my coworker Karyn and I were in the office together and we decided we were thirsty.  Luckily Schlotzsky’s is right down the street with great ice and numerous drinks to choose from making it a popular afternoon activity.  When we arrived for our soda, Karyn whipped out her […]




All Clients are Not Created Equal

#squadgoals

There, I said it. Everyone really knows it but for some reason veterinarians are held to some standard to treat everyone the same. The problem with this is that it is exhausting. Some clients are so awesome…they are kind, empathetic, aware of medical limitations and the fact that veterinarians don’t possess a crystal ball.




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vet2petapps
15th of May 2019 09:03 AM
Phone, email, text—these can be a minefield of possible faux pas for veterinary practices. Our own Stacee Santi, DVM, shares some useful tips for communicating effectively (none of them inspired by her own digital missteps, obviously), as featured in DVM360.com
vet2petapps
13th of May 2019 08:15 AM
Don’t have a full surgery schedule next week? Send a blast to all of your top clients at one time offering $50 off dentals for 1 week! You can also send reminders to give monthly preventatives, “Amber alerts” for lost pets in your area, food recalls, etc.

Learn More: https://vet2pet.com/push-notifications/
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vet2petapps
12th of May 2019 07:21 AM
A bouquet of flowers and litter of kittens. Happy Mothers Day to all! Enjoy the day and this coloring page! 🖍
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