Category: Loyalty

Tips on How to Enhance your Clients’ Experience by Simply Remembering their Names

by Karyn Ekola, CVPM Your clients’ experience with your brand begins the moment they find your website or call you on the phone. It continues until they pull out of your parking lot and beyond. Every interaction a client has with you leaves a lasting impression and helps them decide whether or not they trust […]




Watch our Demo Replay from FB Live

Learn about the key benefits of having an app for your veterinary practice! Watch the demo now.




The Secret to Bonding Millennials to your Business

by Hadley Larsen (a real life millennial) Yes, I’m part of the generation most of the world views as “lazy, entitled, self-absorbed, narcissists”, “the most high-maintenance workforce in the history of the world” and my personal favorite “generally hateable”. While these stereotypes are debatable, some things we are undeniably passionate about is our pets, technology, […]




Everyone Likes Sprinkles

I’m here at the inaugural NY Vet Conference hosted by Brief Media in NY City! Being from Colorado, it is quite a treat to come to the Big Apple. I woke up early (5am) and decided to get up and enjoy the quiet buzz of energy in the early hour while Hadley and Karyn are […]




Do you need a loyalty program at your practice?

Want more visits? Want more revenue per visit? We’ll show you how! It’s easy. Here’s what we know so far… Clients that participate in veterinary loyalty programs are spending more money with each transaction, and clients that redeem the reward are visiting one extra time per year than they had prior to the implementation of […]




You Need a Mobile App for your Veterinary Hospital but Not for the Reasons You Think

by Dr. Stacee Santi, CEO/Founder Vet2Pet As of March of 2017, 77% of Americans now have a smartphone and it became more likely to die from taking a selfie than being attacked by a shark. Getting an app for your hospital is all the buzz but probably not for the reasons you think. Not all […]




Is it rewarding to have a reward program?

by Stacee Santi, DVM, CEO/Founder Vet2Pet “The cost of veterinary care is at an all-time high resulting in decreased visits and loss of ancillary income to the veterinary practice.” The average consumer belongs to 23 to 29 loyalty programs but only uses 3 to 4. Do loyalty programs work? What’s so special about the successful […]




Vet2Pet and Colorado State University Release Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Study.

Durango, CO, February 27, 2017 – Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. Mobile apps – it seems like they are everywhere, and can do nearly everything. Mobile apps are software applications […]




Pet Owner’s Perceptions and Use of Veterinary Mobile Applications Survey

by Dr. Lori Kogan & Dr. Stacee Santi Vet2Pet partnered with a Colorado State University professor, Dr. Lori Kogan, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services. The anonymous survey was distributed through Amazon Mechanical Turk, a crowdsourcing online labor market that coordinates the […]




Client Retention Strategy #1: Keep it Personal

I don’t know too many people who don’t like being made to feel special. The fact is that it’s easy for clients to leave your practice if they don’t think anyone will notice. We have a very simple, low effort trick to help you make clients feel special after every visit.




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vet2petapps
15th of May 2019 09:03 AM
Phone, email, text—these can be a minefield of possible faux pas for veterinary practices. Our own Stacee Santi, DVM, shares some useful tips for communicating effectively (none of them inspired by her own digital missteps, obviously), as featured in DVM360.com
vet2petapps
13th of May 2019 08:15 AM
Don’t have a full surgery schedule next week? Send a blast to all of your top clients at one time offering $50 off dentals for 1 week! You can also send reminders to give monthly preventatives, “Amber alerts” for lost pets in your area, food recalls, etc.

Learn More: https://vet2pet.com/push-notifications/
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vet2petapps
12th of May 2019 07:21 AM
A bouquet of flowers and litter of kittens. Happy Mothers Day to all! Enjoy the day and this coloring page! 🖍
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