Defining expectations Expectations create a mental narrative that structures how we think and feel about certain scenarios Many businesses — maybe even yours — fail to set...
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4 ways to improve the veterinary client experience during COVID and beyond
Curbside care has been in our lives for more than 6 months now, and as we enter the dreaded flu season, a return to normalcy is nowhere in sight. Curbside care has become second...
How your curbside services can enhance the veterinary client experience while generating revenue
If the crazy COVID times of 2020 have taught the veterinary profession one thing, it’s our resilience with creative and collaborative care. We’ve had to uproot our daily workflow...
Tips for increasing your veterinary hospital app downloads
People love apps. Want to schedule a haircut? Order groceries? Buy concert tickets? There’s an app for that, and more. Your clients appreciate any tool that makes their lives...
5 things your veterinary practice needs to deliver successful curbside and virtual care
Years ago, there were no veterinary-based telemedicine companies on the market. Telemedicine booths did not exist in conference exhibit halls, telemedicine articles were not in...
How to use 2-way chat to reduce phone calls in your practice
See the 2-Way Chat feature in action I regularly chat with Vet2Pet’s clients to get their feedback, and their great ideas are often the catalyst behind changes and upgrades our...