How to Use 2-Way Chat to Reduce Phone Calls in Your Practice

By Stacee Santi, DVM

I regularly chat with Vet2Pet’s clients to get their feedback, and their great ideas are often the catalyst behind changes and upgrades our team makes to the platform. I get so many awesome ideas, that I recently decided to start recording short videos with tips that arise from my conversations with some of Vet2Pet’s most successful clients. In this video, I talk about how you can successfully reduce phone calls and implement 2-Way Chat in your practice. Check it out! 

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Dr. Stacee Santi, CEO/Founder Vet2Pet

Dr. Stacee Santi is a 1996 DVM graduate from Colorado State University and the founder of Vet2Pet, a technology startup that builds personalized custom apps for veterinary practices. With over 20 years of clinical experience in small animal and emergency practice, Stacee brings an “in the trenches” approach to innovation and solutions for veterinary teams. She has also served as a medical advisory consultant for NVA for 5 years, medical director for a general/ER practice in Colorado as well as current President of the Colorado Veterinary Medical Association. She can be reached at stacee@vet2pet.com.

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