The Vet2Pet client engagement platform helps practices connect at a deeper level with clients, bonding them to the practice and helping veterinarians provide the most exceptional care to their patients.
Vet2Pet was founded in 2013 by Dr. Stacee Santi as a practicing veterinarian, to address one of the biggest problems faced by veterinary hospitals today: attracting, engaging and retaining clients.
The built-in loyalty program boosts overall practice revenue by an average of $91,000, increases individual client spending by an average of $621 per year and rewarded clients visit 3 additional times per year.
Now, in 2019 and 9 countries later, Vet2Pet is a rapidly growing tech company passionately dedicated to improving the lives of veterinary teams.
An open letter to veterinarians from Dr. Stacee Santi
To my friends and colleagues,
A few years ago—2010 to be exact—I was becoming increasingly frustrated because my clients weren’t giving their heartworm prevention each month. Often during my wellness exams, clients were admitting they still had some parasite prevention left over from the prior summer. Nobody buys medication with the intent of not giving it. The reality is that my clients were forgetting and the calendar stickers in the box were no longer relevant in our smartphone world.
I knew I needed an app for my practice, so I could send a reminder to the smartphone each month reminding my clients it was time to give monthly parasite prevention to their pet. No one was building apps for veterinarians at that time, so being the resourceful veterinarian that I am, I built my own. And, my clients absolutely loved it. We added more and more features over time, solving more and more problems in the practice.
And so I became the founder of a technology company with a team of passionate techs, managers and receptionists from the trenches. We’re focused on helping provide a modern-day tool to any veterinarian, whether you are “techy” or not. We do the heavy lifting and help you get up to cruising altitude quickly because we know what works. Our goal is to help you work smarter, not harder and if possible, get home for dinner on time. 🙂
Dr. Stacee Santi