Connect. Communicate. Reward. Retain.
By Danielle Grimley Once upon a time, there was a world-wide pandemic, and veterinary medicine as we knew it changed. Suddenly, you were recognized as […]
By Caitlin DeWilde, DVM You’ve got both phone lines ringing—again—three people standing in front of you, and an unsupervised Pomeranian peeing on your leg. Pulling […]
By Stacee Santi, DVM When you were a child dreaming of becoming a veterinarian to help animals, you never imagined your days would be largely […]
By John E. Owens, Esq. Veterinary practice owners commonly use four general business structures: Sole proprietorships Partnerships Limited liability companies (LLCs) Subchapter S corporations (S-Corps) […]
Now more than ever, businesses are moving to contactless options for their customers. This includes options for virtual payments. […]
By Stacee Santi, DVM We’ve all been in this scenario: The pet owner has rushed their dog in for choking. On a “concerned scale,” they […]
2-Way Chat allows you to communicate with clients directly through your hospital’s customized app—the same place your clients can request appointments, order medication refills, view patient reminders, get loyalty stamps, and post pet selfies. […]
By Caitlin DeWilde, DVM Many practice owners and managers are understandably worried about what the future holds for the practice. Facilitating a steady stream of […]
By Wendy Frankmann, DVM COVID-19, COVID-19, COVID-19, oh how I hate—and secretly love?—you. There. I said it. I know it sounds crazy, but it’s true. […]
By Hannah Cheng Lau, DVM In 2018, I moved nearly 3,000 miles from a veterinary hospital I loved. Moving was absolutely the right choice for […]
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