by Karyn Ekola, CVPM Your clients’ experience with your brand begins the moment they find your website or call you on the phone. It continues until they pull out of your parking lot and beyond. Every interaction a client has with you leaves a lasting impression and helps them decide whether or not they trust […]
Category: Loyalty, Veterinary
by Michele Hess, RVT As human beings, we naturally take the path of least resistance (I like to call that being efficient!). We are also naturally resistant to taking risks, and spending money can be risky. Have you ever felt deflated or anxious after buying that new car or house? Maybe even after going out […]
Category: Leadership, Marketing, Services
by Karyn Ekola, CVPM My husband and I recently took our kids for a weekend trip to The Great Wolf Lodge in Colorado Springs, Colorado. It was our first time and I hadn’t done very much research on the lodge, but we went with another family who had been before and said the lodge was […]
Category: Marketing, Veterinary
by Dr. Stacee Santi The answer is no. Recently my classmate and colleague, Dr. Ben Hufnagel had to come by my house to evaluate our acutely lame horse. (For what it’s worth, I can hit a vein on a 3 day old kitten but not so much on a huge horse. When things are serious […]
Category: DVM
by Michele Hess, RVT ER is in my blood. It’s part of my DNA. My first (real) job fresh out of veterinary technology school was in an ER. Throughout my career with Vet2Pet, multiple emergency hospitals have contacted me to learn more about our product. I always tell them that we build custom apps for […]
by Michele Hess, RVT Emails, post cards, and text messages are just a few of the ways to get appointment and service reminders out to your clients. But now, there’s a better way to remind clients about important information and news: push notifications through Vet2Pet. What is a push notification? A push notification is a […]
Category: Apps, Services, Veterinary
by Karyn Ekola, CVPM Email has become one of the primary methods of communicating information to veterinary clients, and can be the foundation of a successful businesses marketing strategy. But it is important to realize that while there are benefits of emailing clients, there are also challenges, and these may be impacting your ability to […]
Category: Marketing, Veterinary
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Category: Client Loyalty Series, Loyalty, Marketing
by Hadley Larsen (a real life millennial) Yes, I’m part of the generation most of the world views as “lazy, entitled, self-absorbed, narcissists”, “the most high-maintenance workforce in the history of the world” and my personal favorite “generally hateable”. While these stereotypes are debatable, some things we are undeniably passionate about is our pets, technology, […]
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