Connect. Communicate. Reward. Retain.
Westosha Veterinary Hospital in Salem, Wisconsin, has had great success with their app since joining Vet2Pet in early 2018. The team has an impressive 47% of their client database using their app. Even more, 81% of those clients are active with the loyalty program, earning Westosha over $200k in additional […]
Pets R Family Veterinary Hospital in Saint Johns, Florida has had the Vet2Pet app for their practice since February, 2018. Within the first year of using their app, more than 40% of their clients had downloaded the app, and their loyalty program had generated more than a $348,000 revenue boost […]
You are likely always striving to improve client communication, but did you know it can be quite simple? As a long-time veterinary technician and manager in the veterinary industry, something I have noticed in almost every animal hospital is the desire to educate clients, and the struggle to easily do […]
We can probably all agree that introducing change of any kind in veterinary medicine is not exactly the easiest task on our never-ending to-do list. In a field that is filled with passion, personality and pressure, it’s easy to get lost in the “but”s and “what if”s of doubt. When […]
You are likely rewarding your clients for good behavior, but are you rewarding your staff? As an RVT and long-time manager in the veterinary industry, I learned at an alarming rate how important job satisfaction is. Veterinary medicine is hard. Our jobs come with physical and mental fatigue, and countless […]
Your clients’ experience with your brand begins the moment they find your website or call you on the phone. It continues until they pull out of your parking lot and beyond. Every interaction a client has with you leaves a lasting impression and helps them decide whether or not they […]
As human beings, we naturally take the path of least resistance (I like to call that being efficient!). We are also naturally resistant to taking risks, and spending money can be risky. Have you ever felt deflated or anxious after buying that new car or house? Maybe even after going […]
My husband and I recently took our kids for a weekend trip to The Great Wolf Lodge in Colorado Springs, Colorado. It was our first time and I hadn’t done very much research on the lodge, but we went with another family who had been before and said the lodge […]
691 CR 233, Suite B7
Durango, Colorado 81301